Shortage & Breakage:
We take responsibility for the shipping safety. If items are damaged during shipping, we will offer free replacements and cover the cost of shipping. In the event that the quantity and/or material received do not match the items ordered or if any damage is caused by shipping, please notify us immediately. We will provide free replacements and cover the shipping costs. NOTE: Claims or shortages must be made within 10 working days of receiving the shipment.
Return Policy: 40 Days_100% Satisfaction Guarantee:
If you are not 100% satisfied, you may return your products for a full refund, excluding shipping charges.
Refunds must meet these simple requirements:
- Please do not return any materials without our permission. If any material is to be returned, please contact us by email. We cannot be responsible for materials returned without our permission.
- The item must be in the same condition as when you received it.
- The item must be returned within 40 days of delivery.
Your questions are important to us. Please contact us with any inquiries.